Shipping
All shipping addresses must be submitted in English, no special or accented characters are accepted.
If a gate code is required to deliver to your shipping address please provide it to your selected carrier, using the contact information below.
You may have to pay postage fees for orders delivered to a PO Box by all shipping options except for “PO BOX or APO Address”.
Shipping Cost
Shipping cost is calculated on a “per order” basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Shipping Timing
You can see each product’s estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Same Day Delivery is available in select areas and ZIP codes Sunday–Saturday, excluding holidays. Same Day Delivery orders must be placed before 3 p.m. local time (Sunday order deadline is 2 p.m.); orders placed after the deadline will be delivered the next day.
Entering your shipping destination ZIP code to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
PO boxes: Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address. If you stipulate a PO box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options will be provided.
Title to Products
Purchases of product through are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your ship-to address.